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Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
What version of Windows is installed on your PC?
OK, when exactly you are getting this error message on the screen?
when exactly you are getting this error message on the screen?
OK, so you did not try to power off and on the computer after you saw the error code on the screen?
Ok, you are getting the error code on the screen, after the Dell logo or the Windows logo appear on the screen?
Are you sure, it is Windows 8 and not any other version?
Did you get any recovery disc with the laptop?
OK, check and let me know.
No, not that disc. If you do not have the recovery disc then, there is only one way left is recovering the PC to factory defaults. But, if you try that then, all the data on the PC will be erased. Do you want to try that?
I found another way, but for that, you have to download the recovery media on a USB drive and then, you can use it to backup the data on your PC and then, restore it to factory default.
You can use this computer to make the recovery USB drive. It will be better to take help from someone, who is a little bit knowledgeable about the computer, because, without any experience, you may not be able to follow my instructions, I can give you the link from where you can download the files.