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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 213
Experience:  Working to keep PC-type computers working since 1988.
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Have Magic 2 Magic Jacks. One fro computer and one for

Customer Question

Have Magic Jack 2 Magic Jacks. One fro computer and one for ground line. Changed internet service to Hughes Net with no voice service. No longer have a Land Line. Plugged the computer version into my computer. Has dial tone, but will not call out.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Have an HP 2000, Lap Top. Running windows 10 (latest Version)
JA: Have you installed any updates recently?
Customer: Last up date about 4 days ago. Was a big one. Took some time to download. On automatic updates so computer is kept up to date by Microsoft.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Jason Jones replied 4 months ago.

Hello,

What happens when you attempt to call out?

- Jason