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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 213
Experience:  Working to keep PC-type computers working since 1988.
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My computer has a black screen and it says application was

Customer Question

my computer has a black screen and it says application was unable to start correctily (0xc0000018 how do i get rid of blacvk screen
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: it is an HP pavillion desktop it just went black
JA: What Operating System (OS) are you running on your Pavilion?
Customer: windows 10
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: i got it on 5/10 i have not done anything because the screen is black
JA: Anything else you want the computer expert to know before I connect you?
Customer: no i just want it to work again
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Josh replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 4 months ago.

Hold the Power button for 10 seconds until the computer powers off

Wait 10 seconds

Power it back on and see if the issue is resolved now