How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

My magic service runs out today and I wasn't going to renew

Customer Question

My magic jack service runs out today and I wasn't going to renew because since last year I could not put any money in my pre paid account to call over seas and that was the main reason for having magic jack, in the first place; if you fix this problem I will renew.
JA: Have you contacted anyone about your account?
Customer: Yes, and it had cost me on 2 separate occasions (1) $129.00 & $135.00 from your service with men with Indian accents and it was never fixed.
JA: Have you installed any updates recently?
Customer: No updates.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No only, to get it working as before, I am with your system Magic Jack since 2009.
Submitted: 5 months ago.
Category: Computer Hardware
Expert:  Sean T replied 5 months ago.

Hi there, I'm Sean. I'm an A+ Certified IT technician with over 180 5-Star reviews. I'd be glad to help you.

First of all, what issues are you having with your Magic Jack?

Thanks,

Sean @ Sean T. Custom PC