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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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Message unfortunately google play has stoped cant fix it ???

Customer Question

message unfortunately google play has stoped cant fix it ???
JA: What kind of computer do you have?
Customer: acer Tablet (android)
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer Hardware
Expert:  PC_Wizzard replied 5 months ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Go to Settings > Apps.
Scroll to All apps and then scroll down to “Google Play Services” app.
Open the app details and tap on the “Force stop” button.
Then, tap on the “Clear cache” button.

Please let me know if this worked.