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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 206
Experience:  Working to keep PC-type computers working since 1988.
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My mouse makes a beeping sound when I try to use it I tried

Customer Question

My mouse makes a beeping sound when I try to use it I tried turning computer off and restarting it that did not help also tried a different mouse and no luck with that either
JA: What's the make/model of your device? How old is it?
Customer: It is an HP and 2014
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started last night after the computer was automatically downloaded we can't get into the computer to trouble shoot
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Computer Hardware
Expert:  michelleclive replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 3 months ago.

is this a desktop or laptop

let me know the version of windows installed

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