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Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 209
Experience:  Working to keep PC-type computers working since 1988.
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I have an old iomega hard drive and need the files on it but

Customer Question

I have an old iomega hard drive and need the files on it but my new mac air can't seee the driver
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: the newest, sierra
JA: Have you installed any updates recently?
Customer: all except the very last one
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer Hardware
Customer: replied 6 months ago.
its an iomega external hard drive er but when I plug it into my new mac air I can't see it. Iv already gone through all the steps to find it on my computer but its not there
I think I need to download a an update or a driver
Expert:  Robert M. replied 6 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 6 months ago.

How old is the iomega. And what model number


When it was working was it on a PC or a Mac ?

Customer: replied 6 months ago.
it was working on a mac and the files are from 2007 so I guess its that old or a year before (2006)Model Number LPHD-UPC
s/n W2AA046191
Customer: replied 6 months ago.
no I don't want a secure connection
this sight seems like a rip off
Customer: replied 6 months ago.
I would like a refund