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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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Actually, I have just installed the MagicJack Express and

Customer Question

Actually, I have just installed the MagicJack Express and need to activate it to my existing MagicJack Number.(###) ###-####and the device s/n is A113300102562B. Can you help me?
JA: What's the make and model of your computer? And how long have you been using magicJack?
Customer: I have the device plugged into my router. I have been a customer of MagicJack for years.
JA: Have you installed any updates recently?
Customer: No, I just installed the app on my cel phone
JA: Anything else you want the computer expert to know before I connect you?
Customer: I know this is not a computer issue. I am just trying to put my existing number on to this new device. I would also like to set up the app on my cel phone.
Submitted: 9 months ago.
Category: Computer Hardware
Expert:  Louie replied 9 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, are you able to login to your(###) ###-####mymagicJack account?