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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 207
Experience:  Working to keep PC-type computers working since 1988.
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I am trying to remove the battery from my HP probook450 g3,

Customer Question

I am trying to remove the battery from my HP probook450 g3
JA: Just to clarify, what's the exact model of your HP? And what operating system are you running?
Customer: I am using windows 7. Trying to read the model number at the back but cannot see clearly
JA: Have you installed any updates recently?
Customer: NO. Had a survey from some one I know which did not respond & could not turn the comp-uter off last night.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Would love to be able to get my computer going. The on button is on, but no respose from the screen
Submitted: 6 months ago.
Category: Computer Hardware
Expert:  Elgin Vega replied 6 months ago.

Hi, my name is***** will try my best to help you with this request.

Need help turning off the computer?

Customer: replied 6 months ago.
I have now removed the battery
Expert:  Elgin Vega replied 6 months ago.

ok so the computer is off right now?

Customer: replied 6 months ago.
Thank you for your assistance, my computer is now working again.
Please do not charge my credit card
Many thanks & regards
Expert:  Elgin Vega replied 6 months ago.

Get a refund in this webpage.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

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