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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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I have a new Aspire mR14 and have recently connected an acer

Customer Question

I have a new Aspire mR14 and have recently connected an acer monitor as a 2nd screen, connecting through an HDMI cable but now I get no sound when trying to play music. I have changed the default back to speakers - but no luck. The test has sound, but not music. Thanks
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: It's an Acer LCD Monitor KA220HQ
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since I instyalled the monitor. Have gone in and set 'speakers' as default, configured them, tested (and it works), THEN TRIED TO PLAY MUSIC WITH NO LUCK
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Computer Hardware
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

What application are you playing music from?