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Michael Hannigan
Michael Hannigan, Engineer
Category: Computer Hardware
Satisfied Customers: 11742
Experience:  25+ Years Experience in Computer Hardware. MCSE, MCP, ICCP - Asus, Acer, Dell, HP, Compaq, Sony, Alienware, Lenovo.
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We had to turn off electric to put in some new switches

Customer Question

We had to turn off electric to put in some new switches unrelated to our problem. When we turned computer back on and went to our cameras, it keeps saying initializing system and it is stuck there.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Intel Anton Windows 7 which was working fine we turned back on electricity. QT 534
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no all is good.
Submitted: 7 months ago.
Category: Computer Hardware
Expert:  Michael Hannigan replied 7 months ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 7 months ago.

What I would do initially is unplug the unit for a moment and then plug it back in. This will restart it and give it the chance to boot up again. If it still fails, please check to see if you are able to get into the menus at all using the remote.