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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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It stopped recognizing keyboard inputs. However it works

Customer Question

It stopped recognizing keyboard inputs. However it works when I open the built-in software keyboard.
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: Lenovo G560 - Model Name 0679
JA: Have you installed any updates recently?
Customer: I might have updated to Windows 10.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, except that I don't use it a lot.
Submitted: 9 months ago.
Category: Computer Hardware
Expert:  Elgin Vega replied 9 months ago.

Hi, my name is***** will try my best to help you with this request.

Lets make a remote session using team viewer.

To download teamviewer use this link

https://www.teamviewer.com/en/

Let me know when ready