How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 207
Experience:  Working to keep PC-type computers working since 1988.
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a seagate external hardrive that plugs into a usb

Customer Question

I have a seagate external hardrive that plugs into a usb connection. it does not register or appear on my computor. have win 10
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: win 10 opp a put to gether machine
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer Hardware
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.
I will help you now.

Have you tried plugging this hard drive into another computer to confirm it's working?

Customer: replied 6 months ago.
I have done this and nothing comes on the file list showing it is connected with usb connection. The other end ot the cord has two pins similar to the connections you get with most tablets and phones. One is little smaller than the other. I have 2 hard drives that are acting the same. One is called Vebartim and the other is called Seagate
Customer: replied 6 months ago.
Do not have time now. Your going to use logmein to do this I take it. E mail me back when I can do this connection

Related Computer Hardware Questions