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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 207
Experience:  Working to keep PC-type computers working since 1988.
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Seagate Central stopped responding to Time Machine requests

Customer Question

Seagate Central stopped responding to Time Machine requests for backup for all 3 of our Macs, 2 MBPro's & 1 iMac
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: MBPs are Late 13 Sierra & iMac is 27 Late 12 El Capitan
JA: Have you installed any updates recently?
Customer: Sierra is new update
JA: Anything else you want the computer expert to know before I connect you?
Customer: iMac had Final cut & Motion updated 2 weeks ago
Submitted: 8 months ago.
Category: Computer Hardware
Expert:  Dustin replied 8 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 8 months ago.

Can the Seagate dashboard or the Seagate central discovery tool still see the Seagate central for any of your macs?

And besides time machine not working, can you view and access any of the files on the seagate central from any of the machines?

Customer: replied 8 months ago.
let me try to open seagate dashboard once more
Customer: replied 8 months ago.
no - - - No Joy here I'llget out my ethernet cable and fix it myself Money back pllease
Customer: replied 8 months ago.
Respond Please
Expert:  Dustin replied 8 months ago.

Understood.. Since you asked for a refund, I unfortunately cant provide further info..

But it sounds like you are on the right track.. Here is the refund link as you requested

If you change your mind or run into further issues and need assistance, you know where to find us.

Best of luck! And thank you for trying

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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