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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 207
Experience:  Working to keep PC-type computers working since 1988.
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I have used my mouse teach mouse/trackball for a time. It

Customer Question

I have used my mouse teach mouse/trackball for a long time. It has seemed to lost its grip when I hold it down to move something. It drops it. The one I have is SetPoint 4.0a2. How can I revive it?
JA: What kind of computer do you have?
Customer: HP Touchsmart
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer Hardware
Expert:  Dustin replied 8 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 8 months ago.

Can you look on the back or bottom of the mouse, you should see a model sticker tag, and it should show the exact model number of the mouse on it.

If you cant find it, let me know. Thank you

Dustin S

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