How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kris Rodgers Your Own Question
Kris Rodgers
Kris Rodgers, IT Manager
Category: Computer Hardware
Satisfied Customers: 2489
Experience:  IT Manager
94743361
Type Your Computer Hardware Question Here...
Kris Rodgers is online now
A new question is answered every 9 seconds

Microsoft HID Compliant Mouse" takes precedence over my

Customer Question

Microsoft HID Compliant Mouse" takes precedence over my corded Logitech rollerball mouse so that I have to reset the Logitech pointer speed each time I open the computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell -- uh oh, model?? Windows 10
JA: Have you installed any updates recently?
Customer: Just the automatic updates have been added
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes, I need to know how much the charge is for this help ?)
Submitted: 10 months ago.
Category: Computer Hardware
Expert:  Kris Rodgers replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 10 months ago.

Hi,

It's $5 deposit and what ever you choose for the question.

Would you like to continue or will i flag this to refund, I do not handle the billing and have no access to the billing info.

Regards

Kevin