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Cory, Computer Repairer
Category: Computer Hardware
Satisfied Customers: 3447
Experience:  Computer Repair Technician 5+ Years of computer experence
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My battery charge indicates 0%, even though I have been

Customer Question

My battery charge indicates 0%, even though I have been charging it for days! ??? any thoughts?
JA: What kind of computer do you have?
Customer: T400
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, thank you
Submitted: 10 months ago.
Category: Computer Hardware
Expert:  Cory replied 10 months ago.

Welcome, I am Cory. Thank you for asking your question today.

I am sorry you are having trouble with your laptop.

Please unplug the laptop from the wall.

Remove the battery from the laptop

Press in and hold the power button for a full 10 seconds.

Once you do this, please plug in the laptop, turn it on and insert the battery.

Please let me know if it is charging after you complete the steps.

Customer: replied 10 months ago.
That works, thank you !!
Expert:  Cory replied 10 months ago.


Please do not forget to use the star rating system above to give me credit for today.

Thank you,


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