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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 209
Experience:  Working to keep PC-type computers working since 1988.
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My Logitech K350 keyboard just stopped working. I've

Customer Question

My Logitech K350 keyboard just stopped working. I've replaced the batteries several times. I use the usb in my macbook pro. what could be wrong?
JA: What's the make and model of your computer? Have you had problems with the USB port in the past?
Customer: no problems. 2015 mac book pro
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just go with the usual automatic updates that windows notifies me about.
Submitted: 10 months ago.
Category: Computer Hardware
Expert:  Pete replied 10 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 10 months ago.

Approximately how old is the keyboard?

Have you tried moving it closer to the USB receiver?

Have you tried testing the keyboard on a different computer?

Does any other external keyboard work with the Macbook?