How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 213
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

This bios is exclusively for Acer only" on the screen and

Customer Question

this bios is exclusively for Acer only" on the screen and desctop does not start
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  michelleclive replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 11 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 11 months ago.

When was it working fine earlier?

How old is the computer?

Customer: replied 11 months ago.
1 year old, worked fine
Expert:  michelleclive replied 11 months ago.

we need to do a couple of steps so please let me know when you could be online.

Customer: replied 11 months ago.
I am online
Customer: replied 11 months ago.
I will be online tomorrow 8 pm
Expert:  michelleclive replied 11 months ago.

what time zone are you in please let me know. Thanks.

Customer: replied 11 months ago.
Eastern North America
Expert:  michelleclive replied 11 months ago.

What time do you prefer to be online?