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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 213
Experience:  Working to keep PC-type computers working since 1988.
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I HAVE JUST PURCHASED A USED CORDLESS MOUSE, WINDOWS i5

Customer Question

I HAVE JUST PURCHASED A USED CORDLESS MOUSE
JA: What kind of computer do you have?
Customer: WINDOWS i5 PROCESSOR MOUSE LOGITECH M/N:T-RA18 WITH RECEIVER M/N: C-BA4-MSE REQUIRE THE DRIVERS
JA: Have you installed any updates recently?
Customer: YES JUST THE USUAL WINDOWS
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO THANKS
Submitted: 12 months ago.
Category: Computer Hardware
Expert:  John replied 12 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 12 months ago.

By default the required drivers will on windows and it will work when you plug in the receiver and turn on the mouse. Isn't it working that way ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Sincerely,
John

Expert:  John replied 12 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 12 months ago.
I have managed to get it working by pressing reset button on track ball at the same time pressing button on receiver
for a few seconds. now it is ok . I did not want to sign up to a monthly agreement and only found out those options well into the request. Bit underhanded I think.
Expert:  John replied 12 months ago.

Glad to know that you have solved the issue.I will request to close this question and cancel monthly subscription if there is any.

Regards,

John