How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I bought the xbox one&windows controller I hooked it to my

Customer Question

I bought the xbox one&windows controller I hooked it to my computer and it lit up but will not funtion
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Which one won't light up and function, the XBox One, or the Windows controller?

If the Windows Controller, then what make and model is it, please?

Customer: replied 1 year ago.
the controller it lit up but wont work
Expert:  Russell H. replied 1 year ago.

What make and model is it, please?

Customer: replied 1 year ago.
it is a spectra illuminated controller
Expert:  Russell H. replied 1 year ago.

Is it new, or old? if old, did it work previously to this?

Does the XBox obviously have power (indicator lights, stuff on screen from it, etc.) ?