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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Nir, does this happen from all programs/applications?
On your printer, is part of the document cut off, or just shrunk down?
it happened from all program.
i deleted this printer and now I'm trying to reconnect it but i can't
Are you using it on usb or wifi?
Unplug power to the printer, reboot computer, when it comes back on, replug power then usb to printer,
then go here: http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N9/4322914/model/4323658
download and install the latest drivers there, and the printer will reinstall as part of that process.
Let me know if you get stuck.Thanks,
it says the printer is already installed.
remember i have the same printer instaleld (Iris)
that if i want to i can connect another one.
when i do that the computer doesn't see my own printer
Do you have them both connected via usb though?You would be better off adding the 2nd one via wifi or ethernet if possible, so the ports and drivers don't get mixed up.
Or even have the other via usb to her computer and share through the network that way.
The HP wizzard "connect your USB printer now" comes up, but when i turn the printer on, the Windows "found new hardware" wizzard comes up and asks me if i'd like to install the hardware automatically or install from a list or specific location. what should i do?
Let it install automatically, if you've previously run the download I mentioned above (which is to ensure you have the latest drivers).