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Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 19433
Experience:  Hardware Expert
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I plug my eGo HDD into the USB port. It shows up in devices

Customer Question

I plug my eGo HDD into the USB port. It shows up in devices and printers, but I am not able to access the contents that have been saved. I also am unable to add files to the eGo HDD.
How can I retrieve my items on the HDD?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Josh replied 1 year ago.

Hi Scott,

Would I be able to connect to a PC (not Mac) that has your hard drive connected to it to view and fix the issue?

Customer: replied 1 year ago.
possibly. I am using the school's computer/PC.
Expert:  Josh replied 1 year ago.

That should still work. I am sending you the offer now then I will provide you with the steps to connect