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I'm sorry about the issue, first disconnect the bluetooth on your ipad and turn off your keyboard. Now do a quick reset on your ipad as follow:
On your ipad, go to Bluetooth settings and try to connect with the keyboard again and check to see if they are working properly.
If the problem persists do the following :
Let me know if you need further assistance
Has everything worked out, do you still need help please?
do you still need help please?