How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ComputerHammer Your Own Question
ComputerHammer, Consultant
Category: Computer Hardware
Satisfied Customers: 47
Experience:  Over 15 years experience in Computer Networking, and Electronics.
Type Your Computer Hardware Question Here...
ComputerHammer is online now
A new question is answered every 9 seconds

Own a harmony one, I believe 7.6.0. bought a new TV & can't

Customer Question

Own a harmony one, I believe 7.6.0. bought a new TV & can't figure out how to update my remote to remove old and update to new TV. I been about 4 years since I programed my remote. other attached equipment is working fine. need to update my new TV
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  ComputerHammer replied 1 year ago.

Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
May i connect with you remotely to troubleshoot the issue directly? Thanks

Expert:  ComputerHammer replied 1 year ago.

First let me ask, do you have the remote plugged into your pc and the software running?

Customer: replied 1 year ago.
Hello, spoke to Harmony directly. They said that since my old TV was a Samsung the the universal should work since they use the same codes. I appears that they are correct. Everything is working now so I am OK for now. I let you know if anything changes. thanks,
Expert:  ComputerHammer replied 1 year ago.

Ok, good deal, glad you got it working.

If you are satisfied with my service,please take a moment to rate my performance.
Thank you!