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Hi Dave,The red x means the drives are currently disconnected (not mapped) - the IP addresses may have changed so it cannot find the location.You need to obtain the IP address of your network drive and re-map it.It can be done via the command line with the net use command.If you're not sure how to do it feel free to request a remote session and I can do it for you.Otherwise, simply grab the destination IP and use the command as follows:net use x: \\IPaddress\ShareName$And it should re-map the drive to the letter you choose to assign.Kind Regards,Martin
I understand - it's quite a complex issue for me to simply give you a straight answer which is why I suggested the remote but if you're good with computers I'm sure we can get through with it.I need to know some info:The operating system the computer's are usingThe previous IP address and subnet settingsThe current subnet info being assigned locally at your new homeThanks!
Sure, you can take all the time you need.If we were to connect I would suggest leaving the setting as they are now so I can figure out the previous settings by looking at your computer in its current state. That way I can re-map it for you.