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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 207
Experience:  Working to keep PC-type computers working since 1988.
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I just read your answer about the slow death of my external

Customer Question

I just read your answer about the slow death of my external hard drive and I am off to a computer supply source to replace it. Then, as you suggested, I will copy everything onto the new disk drive. I am 100% happy with your concise analysis (and your neat explanation of failure symptoms). I am also appreciative of your warning about cloning software. That's most welcome.
Irwin *
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  James-cssm replied 1 year ago.
Hi Irwin,
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. Thank you, ***** ***** Customer Support Team.
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is ***** ***** I am a technical advisor and Expert here at

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