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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 209
Experience:  Working to keep PC-type computers working since 1988.
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Issue is regarding my mini dx3 card reader. each time i plug

Customer Question

issue is regarding my mini dx3 card reader. each time i plug it into my laptop to upload data, it says that it can not be found. and the device has green and red light on
JA: Thanks. Can you give me any more details about your issue?
Customer: like?
JA: OK got it. Last thing — Computer technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer Hardware
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please which version of windows you are running on the Laptop?

Thank you