Ask Computer Hardware Questions and Get Answers ASAP
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
Are you using Windows 7, 8 or 10?
Also, what exactly is the model of your Logitech keyboard?Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information.
Can I remotely access your computer so that I can directly check and fix your issues while you watch?
Remote access is an optional additional service offer with a minimal one-time flat fee ($26) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Thank you for writing back and I respect your decision about remote access.
Have you checked the SetPoint software installed on your computer to see if the keyboard is detected there?
Thank you for writing back with the information.
When you are at home with your keyboard, please do the following:
I hope that helped.Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!
If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.