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Nothing, it is my magic ...I get an error 1 message when I
nothing, it is my magic jack...I get an error 1 message when I try to use it … read more
Jennifer French
Jennifer French
Owner
Computer Science
97 satisfied customers
My internet was down, however it has now been restored. My
My internet was down, however it has now been restored. My Magic Jack phone has not re-connected. Is there something I need to do to make that happen?… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,001 satisfied customers
I have No Line showing on my phone after I hooked up my
I have No Line showing on my phone after I hooked up my Magic Jack to my computer My version is 3 years old and I have Windows 10 on my computer Recent upgrades also done on my computer… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have a magic jack plus that stopped working. Telephone says
I have a magic jack plus that stopped working. Telephone says no line available. The hard line ( internet ) was checked and is working. Don't work if plugged into computer either. 843 - 491 - 8296… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
How do I get a replacement for my Magic Jack Plus unit. It
How do I get a replacement for my Magic Jack Plus unit. It seems to have died during a big electrical storm. After it appeared to have died, I plugged a push button telephone hand set into the Magic J… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
I am having trouble connecting my magic jack phone. It does
I am having trouble connecting my magic jack phone. It does not give a dial tone and seems dead. I clicked on Magic Jack Fix and get a reply "Error opening URL. App not found. Arthur Parker MJ #(NNN) … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
MagicJack does not seem to have power, lights do not light
MagicJack does not seem to have power, lights do not light up when it's plugged in. I have unplugged it for 30 inutes and plugged it back in and still nothing happens.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
I've struggled with this for days. The instructions seem
I've struggled with this for days. The instructions seem simple I only get a dial tone when I hook up without computer - and that is only with my old Panasonic landline phone - no dial tone when I plu… read more
computer_genius
computer_genius
System Manager
6 satisfied customers
I received today 1 phone adapter & connect same to my magic
i received today 1 phone adapter & connect same to my magic got the same problem remark no line.there iis the solid blue light i believe defective magiic plus not the adapter pls advise to resolve the… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Calls being dropped after 1-2 minutes. Received replacement
Calls being dropped after 1-2 minutes. Received replacement power adaptor but did not fix the problem.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Why is it that when I plug my magic jack plus to my computer
Why is it that when I plug my magic jack plus to my computer (USB) it comes up "Invalid Serial Number"?… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have no dial tone and a light lights up telling me to
I have no dial tone and a light lights up telling me to check my phone cord connections I've done nothing to change any connections and I have no way to operate my magic jack where do I start Roger… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have hooked up magic plus and have the cords all connected
I have hooked up magic jack plus and have the cords all connected the way the instructions said. I have been running the phone with the magic jack plus plugged into the oomputer until today. When turn… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
269 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
mkohler1202
mkohler1202
BS of Science
2 satisfied customers
My Magic Plus mechanism has gone out. It no longer is
My Magic Jack Plus mechanism has gone out. It no longer is working. The blue light on the front end of the mechanism no longer works. Can the company send me a new one? Is it guaranteed? I purchased m… read more
Chris R.
Chris R.
Bachelor's Degree
87 satisfied customers
my magic jack telephone does not work we tried rebooting it
my magic jack telephone does not work we tried rebooting it pulling the plug out and we still do not get a dial tone on the phone. We sure could use the help thanks… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I am installing the Magic Plus. I have the jack plugged into
I am installing the Magic Plus. I have the jack plugged into the ac outlet, blue light is on. The Ethernet cable is plugged into my splitter and into the magic jack. the phone cable from my phone cabl… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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