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All of our calls are full of static and interferance. All of
all of our calls are full of static and interferance … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
May magic phone is working but the leave a message part
may magic jack phone is working but the leave a message part says, t"this magic jack customer is not available " and no one can leave a message. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My magicjack stopped working saying :no line: when you try
My magicjack stopped working saying :no line: when you try to phone out All lines have been pulled dozen times and my number(###) ###-####should be good until jan 2018 What is wrong? … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I want some answers about the magic please. Magic plus.
hello my name is***** want some answers about the magic jack please … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
My magic keeps telling mr to connect to the internet. when
my magic jack keeps telling mr to connect to the internet. when is signing in I get the dial tone for 20 seconds. how to fix this . I am using windows 10 … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
my magic jack phone is not working. the green and yellow lights
my magic jack phone is not working. the green and yellow lights are not on. all my internet services are working fine i am unable to receive or call out . i get a series of three short beeps on the ma… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
13,145 satisfied customers
I cannot get magic jack to work with my comcast gateway. Comcast
I cannot get magic jack to work with my comcast gateway. Comcast said they do not support magic jack. When I tried to install magic jack, it said there was a problem with the internet. I do not want t… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
13,145 satisfied customers
We have messages in our system that we cant retrieve. The
We have messages in our system that we can't retrieve. The employee with the password XXXXX XXXXX longer with us. He does not remember the password XXXXX used.… read more
comp_audio
comp_audio
Microsoft 365 Ambassador
211 satisfied customers
How do I get the magic messages removed from my phone. I
How do I get the magic jack messages removed from my phone. I keep getting the same message over and over as follows: Error 1 (Sometimes Error3002) check your internet connection or visit customer car… read more
Karl
Karl
IT Manager
317 satisfied customers
lllWe have an error, #404 reported, when we pick up the receiver
lllWe have an error, #404 reported, when we pick up the receiver after hooking up our Magic Jack Plus. What did we do in error?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
mkohler1202
mkohler1202
BS of Science
2 satisfied customers
it is telling to check internet connection again help plea
it is telling to check internet connection again help please.i have a cisco 2100 moden with a netgear 5 port gigabit ethernet switch .cannot get a dial tone on the phone from magic jack.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Hello. I have installed my magicjack without my computer and
Hello. I have installed my magicjack without my computer and followed the installation instructions .We have three cordless Panasonic telephones and a land telephone which was plugged into the magic j… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I have had my magic for 3 years or more. It works fine until
I have had my magic jack for 3 years or more. It works fine until recently. I had problem on the phone jack, When I connect the telephone jack to the magic jack unit, it does not emit a dial tone nor … read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Hi I am having trouble with my Magic Jack When I pick up
Hi I am having trouble with my Magic Jack When I pick up the phone I get a dial tone but cannot dial out Then the Magic Jack symbol comes up on the computer screen and says connect to the internet Whe… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
my magic jack has been experiencing trouble connecting to my
my magic jack has been experiencing trouble connecting to my internet service lately can you help me my phone # XXXXX my cell is XXX-XXX-XXXX. is there a number i can call for teck service.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Since I moved I have tried to make Magic Jack work. I keep
Since I moved I have tried to make Magic Jack work. I keep getting shuffled to the internet for a Magic Jack Plus commercial. I ordered Magic Jack Plus and get the same thing. I do not get the normal … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Magic Jack Plus will not connect to server, error 20. Tried
Magic Jack Plus will not connect to server, error 20. Tried everything, w/wo computer. Never processes to registration screen. Lee XXX-XXX-XXXX… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
13,145 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

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13,145 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

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20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

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DJ_T_Dogg

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Shefin

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Byron

Byron

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Chris L.

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Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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