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I am not sure if my Acer a22 16w is bottoms up. It only

Customer Question
comes on briefly when I...
I am not sure if my Acer a22 16w is bottoms up. It only comes on briefly when I turn my computer on. How can I trouble shoot it?
Submitted: 2 years ago.Category: Computer Hardware
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Answered in 7 minutes by:
1/6/2016
Computer technician: Martin, Network Engineer replied 2 years ago
Martin
Martin, Network Engineer
Category: Computer Hardware
Satisfied Customers: 2,968
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
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Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Do you have the full model of your device?

Please reply using the box below.

Regards,
Martin

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Customer reply replied 2 years ago
It's in the question A22 16W
Computer technician: Martin, Network Engineer replied 2 years ago

I saw it but nothing comes up on Google with that code, is it a monitor?

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Computer technician: Martin, Network Engineer replied 2 years ago

Thanks, ***** ***** is it?

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Customer reply replied 2 years ago
Not sure, maybe about 8-10 years
Computer technician: Martin, Network Engineer replied 2 years ago

Fairly old, is it connected to a PC or laptop?

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Customer reply replied 2 years ago
PC and it just suddenly stopped working. Is there a self test I can do?
Computer technician: Martin, Network Engineer replied 2 years ago

Not really, you could try pushing the power button for 30 seconds as well as leaving it unplugged for 30 minutes but it should work without doing that.

Can you do something else, press the power button on the actual computer for 6 seconds while you think it's on (not while it's off) so it shuts down completely, then power it back on and tell me exactly what the screen does, if it shows any logos and what the lights do (flicker and color).

Thanks

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Customer reply replied 2 years ago
Did that already. The BIOS display comes up then disappears. If I the turn the monitor off then on, it shows me where the coputer is in the boot process, then immediately goes blank again. The power light turns from green to amber
Computer technician: Martin, Network Engineer replied 2 years ago

Sounds like you have a bad capacitor, you could send it in for repair and it would work well again

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Customer reply replied 2 years ago
That's what I was trying to find out. Probably cheaper just to get another one.
Computer technician: Martin, Network Engineer replied 2 years ago

It's probably cheaper to get another monitor than getting it fixed but if you're confident with a soldering iron you could fix it for a few bucks

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Customer reply replied 2 years ago
I am not. Thanks. I am satisfied with your service. Bye
Computer technician: Martin, Network Engineer replied 2 years ago

You're welcome!

If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.

Please click on one of the 5 stars above followed by Finish as it would be greatly appreciated!

Remember you can continue replying to me until you've got all the information you need.

Regards,
Martin

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Martin
Martin
Martin, Network Engineer
Category: Computer Hardware
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