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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 209
Experience:  Working to keep PC-type computers working since 1988.
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My computer guru decided I should go google chrome [ cloud]

Customer Question

My computer guru decided I should go google chrome [ cloud] so we we to Walmart
and bought a new computer,new monitor, new HP ENVY 4500--new keyboard,
all wireless. All on the 23 march 2015. We had several problems but just lived
with them. Then I moved to ***** for 5 months where I used a different
computer and equipment. Came back to Plant City, FL in November, Started using
this new equipment but found I was having more problems. My guru , after some
study, Said that the problem had to be in that the printer we bought was not CLOUD
READY. So I bought a CLOUD READY printer and at this moment I seem not to be
having any more problems. Also at this moment I cannot find my sales slip--- my
VISA statement shows the billing on March 23 of an amount considerably more
than usual. May I return this Printer to you for a refund ?
(###) ###-####
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Josh replied 1 year ago.


How old is the printer that you are wanting to return?

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