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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 10796
Experience:  Working to keep PC-type computers working since 1988.
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My magic service will not work. It keeps giving me the

Customer Question

My magic jack service will not work. It keeps giving me the number 020 and then it tells me to check with internet connection. I thought I renewed in time. HELP!!!
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

If your internet connection is not working, your Magic Jack - which requires internet to run at all - will not work either.

If your computer is not working in some way, that would affect Magic Jack access and Magic Jack renewal.

Tell me about how the home computer is not working. It may have something to do with the problem renewing Magic Jack.

Tell me also, about where the Magic Jack USB device is plugged in.

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