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michelleclive, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 5640
Experience:  Computer Science(Hons)
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Just bought a m185 mouse, plugged in the nano receiver,

Customer Question

Just bought a m185 mouse, plugged in the nano receiver, turned on the mouse and nothing. So I unplugged it and tried to go back to our original mouse and now it won't work either. Tried re-starting the computer twice - still nothing. What am I missing?
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  michelleclive replied 2 years ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

Please let me know the operating system installed on your computer

also let me know that the old mouse is a usb or wireless mouse