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Dan
Dan, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 2021
Experience:  25 Years repairing and installing computers. Comp TIA+ Certified
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My roller ball gets "tired" and difficult to manipulate

Customer Question

my roller ball gets "tired" and difficult to manipulate after several hours use. Control becomes very difficult and then, finally, impossible.
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Dan replied 2 years ago.

Hello and thank you for your question, I look forward to assisting you today. Is this just a standard mouse?

Customer: replied 2 years ago.
Logitech roller ball
Expert:  Dan replied 2 years ago.

How old is it please?

Expert:  Dan replied 2 years ago.

What are you cleaning it with?

Customer: replied 2 years ago.
Sorry but I found an alternative source for assistance. Please do NOT charge my account.
Expert:  Dan replied 2 years ago.

Very well. Good luck!

Expert:  Robert M. replied 2 years ago.

This is the reason they no longer sell roller ball mice. For 10 or 20 bucks you can get a brand new optical mouse that won't have the problem

Expert:  Dan replied 2 years ago.

Please go to this LINK to process your refund.