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What is the message that you do receive? (It should be in Comcast or whatever voice, not in Ooma's voice, I suspect.)
(Perhaps it is, quite simply, a blocked number. If the voice message is in any way possibly fraudulent, phishing, or otherwise urging you do do something or threatening anything, I would be suspicious of it.)
Let me know more data about the call, and how you know that the number is ***** Comcast, and I will advise you more specifically once I have more specific data.