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WesPCDr, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 1507
Experience:  IT Professional with over 15 years of computer hardware experience in repair and engineering
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I purchased my mx800 keyboard and mouse from Amazon 2/15/15.

Customer Question

I purchased my mx800 keyboard and mouse from Amazon 2/15/15. Today the space key requires a second harder tap to work. Very difficult to type.
Amazon will not replace it. What should I do?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  WesPCDr replied 1 year ago.

This is usually because the signal is weak.

Expert:  WesPCDr replied 1 year ago.

Also, the battery may be too weak to type. Try moving the keyboard closer to the USB adapter and change to new fresh batteries.

Customer: replied 1 year ago.
I have done exactly that. There are no batteries. The USB appears to be charging. It is only affecting the space bar.
Expert:  WesPCDr replied 1 year ago.

The spacebar might be loose / broken. The warranty should still be valid for one year by the manufacturer. Contact Logitech for a replacement and they should be willing to send you a replacement since it's still in the 1 year period.

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