How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Computer Hardware
Satisfied Customers: 11865
Experience:  25+ Years Experience in Computer Hardware. MCSE, MCP, ICCP - Asus, Acer, Dell, HP, Compaq, Sony, Alienware, Lenovo.
Type Your Computer Hardware Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I am having trouble getting audio from my dell 9030 with

Customer Question

I am having trouble getting audio from my dell 9030 with HDMI out through my Atlona 11 scaler. We have tried reinstalling drivers for the dell. We can't get the hdmi audio driver to set to default. It is greyed out.
Submitted: 2 years ago.
Category: Computer Hardware
Customer: replied 2 years ago.
Cancel my question and do not charge my card. Send me a confirmation email ASAP. ***@******.*** I originally thought I was getting customer service from Atlona and not Just Answer. Cancel now!
Expert:  Michael Hannigan replied 2 years ago.

Hello. My name is***** can help you with your question.

Can you please provide service tag to your Dell systems so I can look up the exact configuration? Thank you.