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Pete, Computer Expert
Category: Computer Hardware
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Experience:  CISCO certified computer and networking expert.
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Magic does not work ie no line

Customer Question

magic jack does not work ie no line
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Pete replied 1 year ago.
I am Pete, and I'll be happy to assist with your question today.
If it is a new MagicJack plus device, then you will need to plug it into your computer and register first before you can use it. If you have already registered it, please plug it in a computer again and open MagicJack program installed on your computer and check if you can call or receive calls.
If it was working ok previously and suddenly stopped, then you will need to test it when it is connected to a computer to determine where the problem might be.

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