How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 213
Experience:  Working to keep PC-type computers working since 1988.
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I had not used the my Lenovo Portege computer. Yesterday, I

Customer Question

I had not used the my Lenovo Portege computer. Yesterday, I tried to turn it on. It would not boot. shortly after the power button is pushed, a small message appears in top right of the screen saying it is looking for the HDD password ***** then quickly fades. The drive continues to run.
I never installed a password ***** the drive.
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  SladeV replied 2 years ago.
My name is***** will help you too the best of my ability. Can you elobrate further as too the issue