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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 209
Experience:  Working to keep PC-type computers working since 1988.
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I have a harmony 900 and just added an Infinity Cable box and

Customer Question

I have a harmony 900 and just added an Infinity Cable box and when I updated seemed to work fine. It sent commands to the box turned it on etc. Then after then testing it deleted the TV choice on the remote. So I reconnected the remote and told the software to update and with that it deleted all choices from the main screen and it is blank.
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
To clarify, the screen on the remote itself is completely blank, so nothing is showing.
Is this correct?

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