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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 209
Experience:  Working to keep PC-type computers working since 1988.
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I have the Seagate 4TB and also a 1TB that I switch out every

Customer Question

I have the Seagate 4TB and also a 1TB that I switch out every other week or so. The 1TB seems to capture everything when it backs up but the 4TB only seems to capture certain files when it backs up every hour. I need this as a safety precaution in my business. Any ideas why the 4TB isn't really doing a "back - up" of all of the files?
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.
Are you using Windows XP, Vista, 7 or 8?
May I set up a quick remote session now, which will allow me to connect directly to your screen and assist you with this issue?
Keep me posted.

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