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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 209
Experience:  Working to keep PC-type computers working since 1988.
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I have a MX300 and all of a sudden the key board will not respond.

Customer Question

I have a MX300 and all of a sudden the key board will not respond. My computer is password ***** therefor I can't get in to anything without the keyboard working. The mouse works fine and it has all new batteries. What next?
P/N(###) ###-####
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  Freddy M. replied 2 years ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
What brand MX300 is this? A lot of different companies use that model number.
Can you test the computer with a different keyboard?
Customer: replied 2 years ago.
I will have to go buy another key board. I am currently using my work Acer to communicate with you.
Expert:  Freddy M. replied 2 years ago.
Ok it sounds like the keyboard itself may be the issue the only way to find out for sure is to try another.

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