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Related Computer Hardware Questions
About 3-4 weeks ago the magic jack phone stopped ringing,
about 3-4 weeks ago the magic jack phone stopped ringing, but voice messages continued to email to my email account. On Thursday, 10/31 RCNinstalled new internet service. The installer went up the tel… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,581 satisfied customers
My magic is hooked up but it says on thephone "no line" my
my magic jack is hooked up but it says on thephone "no line" my telephone number is *********** … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Ihave a carrier hum whenever I use my magic. it also
Ihave a carrier hum whenever I use my magic jack. it also disconnects during either an incoming or outgoing call and the volume is very low … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,313 satisfied customers
I had to buy a new Dell computer (Windows 8.1) and plugged
I had to buy a new Dell computer (Windows 8.1) and plugged in my Magic Jack but the computer does not recognize it. I had it on my old Toshiba computer (Vista) that worked fine. My last renewal for Ma… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
A mother with a special needs child has magic jack hooked up,
A mother with a special needs child has magic jack hooked up, but hasn't started using it because the company she is with will not release her number to magic jack. She wishes to keep the number becau… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
194 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
194 satisfied customers
I have been trying to get into our account for the magic jack
I have been trying to get into our account for the magic jack and it does will not accept our old phone number or it does not recognise our email addresses. Both my husband and I have different addres… read more
Marco
Marco
Director IT Consultant
Master's Degree
508 satisfied customers
I've struggled with this for days. The instructions seem
I've struggled with this for days. The instructions seem simple I only get a dial tone when I hook up without computer - and that is only with my old Panasonic landline phone - no dial tone when I plu… read more
computer_genius
computer_genius
System Manager
32 satisfied customers
I have plugged the adapter into the wall, plugged the magic
I have plugged the adapter into the wall, plugged the magic jack plus into the adapter, plugged the ethernet cord into the magic jack plus along with the telephone cord. Now I'm miffed as it says you … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
194 satisfied customers
I already paid 5 year term for my old magic, and i will try
i already paid 5 year term for my old magic jack , and i will try the magicplus unit, do i need to rtegister again, i want to keep the same #… read more
technicalcat
technicalcat
Computer Science
1,743 satisfied customers
I would like to request your assistance regarding why I
I would like to request your assistance regarding why I could not make a connnection using my magic jack unit. My no. is XXXXXXXXXX My magic jack unit is in overseas,trying to contact my cell phone,an… read more
David L
David L
Bachelor's Degree
6,125 satisfied customers
I have a new Magic Jack plus. I had a lot of trouble registering.
I have a new Magic Jack plus. I had a lot of trouble registering. After a while I did. Now I have trouble with the Pass Word. They sent me a code. It does not work. I tried 50 times. And there is no w… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I just purchased a new Magic Jack. I plugged the magic jack
I just purchased a new Magic Jack. I plugged the magic jack into the wall unit and installed the phone cord into the port on the Magic Jack. I then plugged the wall unit into the receptacle and tried … read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,260 satisfied customers
I have been trying to reach Magic Jack to confirm your answer.
I have been trying to reach Magic Jack to confirm your answer. You see I have a 5year pre paid plan with them and need to verify how they will transfer that plan to a new magic jack unit, when I buy o… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,290 satisfied customers
A friend set me up with a phone no. but I wouldve liked to
A friend set me up with a phone no. but I would've liked to have retained the number I have with the phone company is this possible? The packaging suggests you can retain your number, can you help me … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,290 satisfied customers
I ordered the newer model magic Plus ( order # T S
I ordered the newer model magic Jack Plus ( order # T S 15414537), however I have not been able to get it to operate properly ( no dial tone or any other telephone action ). When I hook my older model… read more
David L
David L
Bachelor's Degree
6,125 satisfied customers
I am terrible confused. I,m 70y and had a stroke. I set up
I am terrible confused. I,m 70y and had a stroke. I set up Magic Jack and now the magicjack asks for my email and password XXXXX they don't match. And trying to get them i have lost all my icons on th… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,290 satisfied customers
I have paid for Magic for 5 years and my My magic Jack broke
I have paid for Magic for 5 years and my My magic Jack broke and it cannot be fixed. So I need to buy anew one. My no. is(NNN) NNN-NNNN could I get anew magic Jack unit that hockers to the compurter f… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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