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Related Computer Hardware Questions
About 3-4 weeks ago the magic jack phone stopped ringing,
about 3-4 weeks ago the magic jack phone stopped ringing, but voice messages continued to email to my email account. On Thursday, 10/31 RCNinstalled new internet service. The installer went up the tel… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,575 satisfied customers
I don't have dial tone. When friends call me they got a pre
when friends call me they got a pre recorde msg which says “the customer u are trying to reach is temporarily offline. please try later … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
888 satisfied customers
I have no dial tone on my magic jack plus .My magic jack #
I have no dial tone on my magic jack plus .My magic jack # *****(###) ###-####, I have internet working and my phone has a display that says check telephone line ? please help I am in Mexico and despe… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
180 satisfied customers
hi I update my magicjack Sep 20 2014 I did all the instruction
hi I update my magicjack Sep 20 2014 I did all the instruction to answer and paid but its not working. what can I do?Please help… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
128 satisfied customers
I have a majic jack plus using without a computer, it is not working. Ive tried your
I have a majic jack plus using without a computer, it is not working. I've tried your recovery program and it does not help. I believe the problem is with the unit itself because I unpluged it and rep… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
My computer is working but the magic jack phones are not giving
My computer is working but the magic jack phones are not giving me a dial tone. I was speaking with a vet this morning then got a bunch of crackling noise and we were disconnected. Then the phone was … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
194 satisfied customers
I've struggled with this for days. The instructions seem
I've struggled with this for days. The instructions seem simple I only get a dial tone when I hook up without computer - and that is only with my old Panasonic landline phone - no dial tone when I plu… read more
computer_genius
computer_genius
System Manager
32 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
Maxwell Kohler
Maxwell Kohler
BS of Science
Why is our phone service so erratic? It seems most of the
Why is our phone service so erratic? It seems most of the time our phone will ring and we cannot hear anything when we answer it and eventually it goes to dial tone. Our callers tell us, on their end … read more
David L
David L
Bachelor's Degree
6,125 satisfied customers
After your tech support was unable to get the magic jack to
After your tech support was unable to get the magic jack to work, and gave up. I uninstalled magic jack. Now my phone and DSL is inoperable. I get no dial tone. No call out. No call in, just the magic… read more
SysDoc
SysDoc
Systems Administrator
Master's Degree
4 satisfied customers
How to use MagicJack Plus without a computer? Need help setting it up!
I have the MagicJack Plus. I have no computer. I plug it in the wall, the phone has no dial tone and it is repeating itself saying error.… read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
registered my magic jack plus. Said i had successfully completed
registered my magic jack plus. Said i had successfully completed registration. chose to use seperate from computer. when trying to dial i am told magic jack not registered.… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
283 satisfied customers
I tried hooking up Magic Jack Plus through my router. But,
I tried hooking up Magic Jack Plus through my router. But, while I got a dial tone on my other phones, I could not get one on the phone closest to my computer. After spending about 5 hours total onlin… read more
David L
David L
Bachelor's Degree
6,125 satisfied customers
I am having so much trouble getting my phone to work. Jack
I am having so much trouble getting my phone to work. Jack installed, says Comcast pending BUT no incoming calls can be made. Number: XXX-XXX-XXXX what can I do???… read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
I have had my magic for 3 years or more. It works fine until
I have had my magic jack for 3 years or more. It works fine until recently. I had problem on the phone jack, When I connect the telephone jack to the magic jack unit, it does not emit a dial tone nor … read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
705 satisfied customers
I purchased my magicjackplus on jan 8. it has been registered,
I purchased my magicjackplus on jan 8. it has been registered, however when i dial the number in th us i just get a dial tone, no connection. i am using it with the internet cord plugged into the the … read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
I have an existing majicjack that is notworking and I recently
I have an existing majicjack that is notworking and I recently purchased a new majicjack +. when I try to use the new one , it will dial out, but r3eturns to a dial tone. how can I get this corrected?… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
888 satisfied customers
Since I moved I have tried to make Magic Jack work. I keep
Since I moved I have tried to make Magic Jack work. I keep getting shuffled to the internet for a Magic Jack Plus commercial. I ordered Magic Jack Plus and get the same thing. I do not get the normal … read more
Josh
Josh
It Support Specialist
Associate Degree
8,053 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

Computer Repairer

283 satisfied customers

Working to keep PC-type computers working since 1988.

Jess M.

Jess M.

Computer Support Specialist

235 satisfied customers

Computer Hardware Support Specialist for more than 10 years

Shefin

Shefin

Computer Hardware Engineer

200 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Robert M.

Robert M.

Consultant

194 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

180 satisfied customers

15+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Byron

Byron

PC Support Tech

128 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

127 satisfied customers

Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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