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Currently have Majic Plus2246369879 *S*N 11310203125066
Currently have Majic Jack Plus2246369879 *S*N 11310203125066 Recent storm in the area caused a power outage. Unit stopped working tried different power outlet and nothing worked.*So--I have a second M… read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
300 satisfied customers
I got a new magic express about 3 months ago and had no
Hi...I got a new magic jack express about 3 months ago and had no internet since. MagicJack had me pay for the unit and then no monthly fee. I have had the phone number(###) ###-####for 9 years and th… read more
Josh
Josh
It Support Specialist
Associate Degree
7,808 satisfied customers
I can't make a call. HP. But Magic just goes through the
I'm getting no dial tone and am not receiving calls either.… read more
Michael
Michael
CEO
Master's Degree
216 satisfied customers
hi I update my magicjack Sep 20 2014 I did all the instruction
hi I update my magicjack Sep 20 2014 I did all the instruction to answer and paid but its not working. what can I do?Please help… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
128 satisfied customers
I living In Suriname South America and bought a magic jack plus. If
I living In Suriname South America and bought a magic jack plus. If I make calls to the usa , it works perfectly. My Son is study in the Netherlands Europe and I bought also a magic jack plus for him.… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
5,360 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
194 satisfied customers
I am not receiving my calls and the calers are being told that
I am not receiving my calls and the calers are being told that the majic Jack customer is not available. My phone number is XXXXX What is the problem… read more
Mark
Mark
High School or GED
593 satisfied customers
lllWe have an error, #404 reported, when we pick up the receiver
lllWe have an error, #404 reported, when we pick up the receiver after hooking up our Magic Jack Plus. What did we do in error?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,094 satisfied customers
my magic jack is not working properly. i can answer calls
my magic jack is not working properly. i can answer calls and caller can hear me but i cannot hear them. this has happened before but has been resolved. i have an extended contract which is not being … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,750 satisfied customers
I have set up our new magic jack but it is not receiving any
I have set up our new magic jack but it is not receiving any outbound calls when i dial from my cell our number we had it says the number has been disconnected. we have the magic jack plus and should … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
I wasnt aware that I would have to dial the area code on every
I wasn't aware that I would have to dial the area code on every call that I make using my magic jack plus phone. I didn't even keep my phone number from my previous provider. I chose my area code and … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,094 satisfied customers
I purchased Magic Jack Plus and tried to have my number transferred
I purchased Magic Jack Plus and tried to have my number transferred to my Magic Jack Plus phone but they said that the phone company could not transfer the number because I had already closed out my p… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,079 satisfied customers
i have asked(i think josh and paid for an answer but had no
i have asked(i think josh and paid for an answer but had no results - so one more time please. how do i transfer my current phone number to your program?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
231 satisfied customers
Have magic that was used with lap top when traveling. At
Have magic jack that was used with lap top when traveling. At home found it a pain to need computer on to use phone. Just upgraded to MJ Plus and now find I don't get incoming calls. Have they changed… read more
Josh
Josh
It Support Specialist
Associate Degree
7,808 satisfied customers
A friend set me up with a phone no. but I wouldve liked to
A friend set me up with a phone no. but I would've liked to have retained the number I have with the phone company is this possible? The packaging suggests you can retain your number, can you help me … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,079 satisfied customers
I already have a magic jack account and phone number. I have
I already have a magic jack account and phone number. I have just purchased and received Magic Jack Plus. How do I proceed? Norman C. Cottman, Jr.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
How do I get to actually talk to a customer service person
How do I get to actually 'talk' to a customer service person? I have purched a new magic jack plus...am using a regular magic jack at present with an Ontario area code....wanted to know if I could use… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
278 satisfied customers
Since I moved I have tried to make Magic Jack work. I keep
Since I moved I have tried to make Magic Jack work. I keep getting shuffled to the internet for a Magic Jack Plus commercial. I ordered Magic Jack Plus and get the same thing. I do not get the normal … read more
Josh
Josh
It Support Specialist
Associate Degree
7,808 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

Computer Repairer

278 satisfied customers

Working to keep PC-type computers working since 1988.

Jess M.

Jess M.

Computer Support Specialist

231 satisfied customers

Computer Hardware Support Specialist for more than 10 years

Shefin

Shefin

Computer Hardware Engineer

194 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Robert M.

Robert M.

Consultant

194 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Byron

Byron

PC Support Tech

128 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

126 satisfied customers

Certified Hardware expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

93 satisfied customers

12+ years experience. Expert in various softwares and hardware devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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