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I just wrote a whole litany of my issue and then they wanted
I just wrote a whole litany of my issue and then they wanted a$1.00 for what? You were to connect me with a tech expert. What happened? … read more
Uran
Uran
IT Consultant, Network and System Admin
Network Administration
2,030 satisfied customers
The magic quit working. I get a dial tone but it wont call
the magic jack quit working. I get a dial tone but it wont call out. all I get when I call out is beep, beep, beep. just 3 beeps like a busy signal. when I call in to the magic jack I get "customer is… read more
Nathan
Nathan
Bachelors of Science
1,639 satisfied customers
Why does our phone say magic jack customer unavailable to take
Why does our phone say magic jack customer unavailable to take your call leave a message at the tone? We have not programmed it to do this.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I Bought a New computer with window 8 and I cant receive calls
I Bought a New computer with window 8 and I can't receive calls or make any calls. How do I install Magic Jack on this computer?… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
Is it possible to use our multiphone wireless system with Magic
Is it possible to use our multiphone wireless system with Magic Jack as our send receive source?… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
we have spoken with centurylink rep.and they said it up to
we have spoken with centurylink rep.and they said it up to you guys to get us connected to magic jack,this the third try to get me connected to magic jack please get in touch with century link, this s… read more
Jason Jones
Jason Jones
AAS Information Technology
12,336 satisfied customers
How do I get the magic messages removed from my phone. I
How do I get the magic jack messages removed from my phone. I keep getting the same message over and over as follows: Error 1 (Sometimes Error3002) check your internet connection or visit customer car… read more
Karl
Karl
IT Manager
314 satisfied customers
Some people thath were in my house stole my magic jack information
Some people thath were in my house stole my magic jack information and now I can not use my magic jack when they are using it. Is there any way that I can change my information and cancel the old info… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I am a canadian snowbird that lives in florida for 6 months
I am a canadian snowbird that lives in florida for 6 months ( nov to apr ) and back in canada for 6 summer months (may to oct 0 . I have purchased a majic jack plus from you people and am very happy w… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
My sister gave me her magic. I want to change the phone #
My sister gave me her magic jack. I want to change the phone # and set magic jack up with my account information. Can you call me at XXX-XXX-XXXX… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
93 satisfied customers
After your tech support was unable to get the magic jack to
After your tech support was unable to get the magic jack to work, and gave up. I uninstalled magic jack. Now my phone and DSL is inoperable. I get no dial tone. No call out. No call in, just the magic… read more
SysDoc
SysDoc
Systems Administrator
Master's Degree
4 satisfied customers
I purchased Magic Jack Plus and tried to have my number transferred
I purchased Magic Jack Plus and tried to have my number transferred to my Magic Jack Plus phone but they said that the phone company could not transfer the number because I had already closed out my p… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,083 satisfied customers
have just bought a magic jack and got the number I previously
have just bought a magic jack and got the number I previously had but had it disconnected six prior to my buying the magic jack but now they tell me it is cancelled and I can only call out want you to… read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
I have just installed a MJ plus , using the direct connection
I have just installed a MJ plus , using the direct connection to a router. Every day, I need to unplug and reboot the unit or an incoming caller gets a message that: "the MAjic Jack customer you are t… read more
Josh
Josh
It Support Specialist
Associate Degree
7,811 satisfied customers
I returned Magic Jack wanting to cancel the service, and you
I returned Magic Jack wanting to cancel the service, and you recieved my equipment on December 16,2011 per post office. I wanted my same number and it was transferred successfully. When I tried to get… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I purchased my MJ about 3 years ago. I was unable to get the
I purchased my MJ about 3 years ago. I was unable to get the Magic to function so I was unable to call Magic Jack for any assistance. I gave up. Today I purchased a new phone and have attempted to get… read more
Engineer John C.
Engineer John C.
Engineer
Bachelor's Degree
14,789 satisfied customers
just bought magic jack plus. got it activated. but not sure
just bought magic jack plus. got it activated. but not sure of the connections. i disconnected the phone line from my panasonic cordless telephone machine and connected it to the magic jack device. th… read more
Engineer John C.
Engineer John C.
Engineer
Bachelor's Degree
14,789 satisfied customers
majic jack ported my existing phone number XXXXXXXXXX I can
majic jack ported my existing phone number XXXXXXXXXX I can phone out however no one can call me as the operators reply is that number is XXXXX longer in service how do I get my phone number back?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
231 satisfied customers
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Russell H.

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Working to keep PC-type computers working since 1988.

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Shefin

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Byron

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Chris L.

Chris L.

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Jins M. N.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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