Clock Repair

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I have a clock which suddenly stopped working, batteries…

Customer Question
I have a...

I have a Howard Miller clock which suddenly stopped working, batteries were replaced , but the reset button for hours failed , no response I have been unable to reset clock

Technician's Assistant: I throw away my watch whenever it stops moving. Some people love fixing timepieces. Differences like that make the world go round I guess - maybe that's clockwork too. Please tell me everything you can so the Clock Technician can help you best.

Do I repeat what I have just texted?

Technician's Assistant: Is there anything else important you think the Clock Technician should know?

This is about all the information I can give you

Submitted: 7 months ago.Category: Clock Repair
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Customer reply replied 7 months ago
I throw away my watch when it stops working was not a great response for a problem that I have for a gift from a treasured deceased relative
Answered in 37 minutes by:
12/15/2017
Clock Repair Expert: Mike, Consultant replied 7 months ago
Mike
Mike, Consultant
Category: Clock Repair
Satisfied Customers: 3,350
Experience: I've been active in clock repair for 14 years - NAWCC member.
Verified

Hi, My name is ***** ***** it is my pleasure to assist you. I'll cover all options to try. Yes first make sure the battery contacts are clean. Next check the battery contacts to see if the wires are loose or has come disconnected. The manufacturer states that their clocks work best with Duracell batteries. Next the bad thing about these quartz movements is that they are encased in plastic and can not be opened to work on them to gain access to the circuit board or the plastic gears that run the hands, it is cheaper to replace the movement yourself than to bring the clock to a repair shop because that is what they will do and that is what I tell my customers that come into my shop to save them money. They are easy to replace and are very inexpensive. If the options above do not work and you decide to replace the quartz movement yourself you can order your part from one of the companies I use to order parts from just give them the make and model of your clock and the movement number which should be located on the back of the movement and if you don't feel comfortable doing this yourself if you want I can find an authorized Howard Miller clock repair company in your area just let me know your zip code location and by what major cities and I'll find a few in your area. Thanks Mike.

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    Moore Clocks LLC

    1711 Old York-Hampton Hwy

    Yorktown, VA, 23692

    Call us (toll free):(###) ###-####strong>

    Timesavers.com
    Box 12700
    Scottsdale, AZ 85267 U.S.A.
    1,800,552,1520
    Monday through Friday Hours: 8:00 am - 4:00 pm (MST)

    Gone to Pieces

    (battery operated quartz movements only)
    6819 Rt 259 Hwy
    Homer City, PA 15748
    order line: 1,800,205,7204

    Clockworks.com
    PO Box 339 -*****br />Huntington MA 01050
    800,381,7458

    Ask Your Own Clock Repair Question
    Clock Repair Expert: Mike, Consultant replied 7 months ago

    Hi, I was wondering if you need further assistance with your clock? Thanks Mike

    PLEASE remember if you're satisfied with my answer rate my answer
    by using the stars so I will be compensated by JustAnswer
    for helping you.

    Ask Your Own Clock Repair Question
    Customer reply replied 7 months ago
    I wanted to speak to you by phone, left a message on your answering machine this afternoon no response . Looking foreword to your call .
    Clock Repair Expert: Mike, Consultant replied 7 months ago

    HI, Yes I didn't have no message I was just wondering if you need further assistance with your clock? Thanks Mike

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