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How can I get my Westclox baby ben running again? seems it's…

Customer Question
How can I get...

How can I get my Westclox baby ben running again? seems it's wound too tight? DH over eager i'm thinking. Anyway I've taped it to the washer/dryer for an entire weeks worth of 'vibrating' w no success. hope you have an idea? I'm having trouble finding someone local. Joan

Technician's Assistant: The Clock Technician will know what to do. Is there anything else important you think the Clock Technician should know?

I have both a baby and big ben he's wound too tight (my opinion)

Submitted: 4 months ago.Category: Clock Repair
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Answered in 3 hours by:
11/27/2017
Clock Repair Expert: Mike, Consultant replied 4 months ago
Mike
Mike, Consultant
Category: Clock Repair
Satisfied Customers: 3,271
Experience: I've been active in clock repair for 14 years - NAWCC member.
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Hi Joan, My name is ***** ***** it is my pleasure to assist you. I'll try to give you all options to try. First when was the last time the clock was serviced meaning the movement cleaned & re oiled they should be done every 3 to 5 years?. From the clock when wound to tight what happens is that the old gummy oil inside the coils of the mainspring start sticking together not allowing the mainspring to release the power to run the clock. Try these option out and let me know what happens if you don't feel comfortable doing this yourself if you want I can find a clock repair company in your area just let me know your zip code location and by what major cities and I'll find a few in your area. Thanks Mike

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http://www.clockworks.com/clock-repair-kits/clock-cleaning-kit.htm

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Clock Repair Expert: Mike, Consultant replied 4 months ago

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

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Customer reply replied 4 months ago
PLEASE REFUND, CANCEL CANCEL AND REFUND-
I DIDN'T ASK HOW THIS HAPPENED, I KNOW THAT, THIS SITE COST ME TO TELL ME GO TO A CLOCK SHOP!!
REFUND ASAP OR I WILL TAKE FURTHER ACTION SIR
JOAN
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Mike, Consultant
Category: Clock Repair
Satisfied Customers: 3,271
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Experience: I've been active in clock repair for 14 years - NAWCC member.

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